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ALEXANDER FORBES GROUP HOLDINGS LIMITED - Results announcement for the year ended 31 March 2019, final and special cash dividend declaration

Release Date: 18/06/2019 08:00
Code(s): AFH     PDF:  
Wrap Text
Results announcement for the year ended 31 March 2019, final and special cash dividend declaration

ALEXANDER FORBES GROUP HOLDINGS LIMITED 
Incorporated in the Republic of South Africa
(Registration number: 2006/025226/06)
JSE share code: AFH 
ISIN: ZAE000191516
("Alexander Forbes" or "the group")


RESULTS ANNOUNCEMENT FOR THE YEAR ENDED 31 MARCH 2019, FINAL AND SPECIAL CASH DIVIDEND DECLARATION


OVERVIEW OF FINANCIAL RESULTS
Alexander Forbes Group Holdings Limited (JSE share code: AFH) today announced full-year results for 
the 12 months ended 31 March 2019.

-  Strategy update announced in March 2019 reaffirmed Alexander Forbes' strength as a trusted adviser 
   with a renewed focus on the core businesses of consulting, administration and investments
   -  The revised strategy resulted in the decision to exit the insurance businesses and sub-scale 
      African operations - which have been classified as discontinued
-  Operating income for the total group increased 6% to R3 863 million
   -  Operating income from continuing operations up 4% to R3 136 million with sustained growth from 
      investments (up 7%), consulting and retirements (up 6%) and wealth and investments (up 4%)
-  Termination of the IT contract relating to the group's modernisation programme during the first 
   half of the reporting period resulted in:
   -  R287 million write-off of capitalised software in development; and
   -  R50 million termination cost in operating expenses
-  Profit from operations for the total group (before non-trading and capital items) down 7% to R915 million
   -  Profit from continuing operations (before non-trading and capital items) was down 19% to R678 million
-  Headline earnings per share, for the total group, declined 1% to 44.0 cents
-  Cash generated from continuing operations remained strong at R821 million
-  Final dividend of 12 cents per share, bringing the total dividend for the year to 30 cents, 
   reverting to a cover ratio of 1.5 times
-  A special dividend of 30 cents per share declared
-  Assets under administration (AuA) and Assets under management (AuM) of R342 billion, down 4% 
   year on year

FINANCIAL HIGHLIGHTS
                                                      2019/2018          12 months ended 31 March
In millions of South African rands (Rm)                % change        2019        2018        2017
Total group                        
Operating income (1)                                          6       3 863       3 647       3 470
Profit from operations (before non-trading items)            (7)        915         986         937
Cost-to-income ratio (2)                         (%)    330 bps        76.3        73.0        73.0
Headline earnings per share                  (cents)         (1)       44.0        44.4        53.4
Normalised headline earnings per share (3)   (cents)        (14)       45.0        52.4        59.7
                        
Continuing operations (3)                        
Operating income                                              4       3 136       3 010       2 879
Profit from operations (before non-trading items)           (19)        678         833         812
Cost-to-income ratio                             (%)    610 bps        78.4        72.3        71.8
Headline earnings per share                  (cents)         (6)       32.5        34.5        39.6
                        
Cash generated (from continuing operations)                  (5)        821         861         923
Final dividend                               (cents)        (50)         12          24          23
Annual dividend                              (cents)        (29)         30          42          40
Special dividend                             (cents)          -          30           -          23
Closing AuA and AuM (in billions of South African rands)     (4)        342         357         345
                        
Discontinued operations (3)                        
Operating income                                             14         727         637         591
Profit from operations (before non-trading items)            55         237         153         125
Cost-to-income ratio                             (%)   (860 bps)       67.4        76.0        78.8
                        
1.  Operating income represents revenue net of direct expenses.
2.  Cost-to-income ratio is a percentage of the operating expenses (before non-trading items) over 
    the operating income.
3.  Prior-year numbers restated for the effects of discontinued operations. See note 9.                        

INTRODUCTION 
The year under review marks a watershed for Alexander Forbes, having aligned our resources to 
capitalise on our core strengths and setting a course to deliver value from our market-leading 
positions. We demonstrated our resilience amid weak trading conditions while addressing our 
internal challenges.

Savings and retirement markets are under pressure and we did not perform to expectation, resulting 
in lost business in some segments. We are addressing this shortfall and note the impact of lost 
revenue on operating income.

The 6% increase in operating income to R3 863 million for the total group (4% increase to 
R3 136 million from continuing operations) reflects these impacts but, importantly, 
demonstrates our business' resilience in a difficult year.

Alexander Forbes faced internal challenges during the year under review. The departure of the 
former chief executive officer and members of the executive team brought closure but also signalled 
the need for a strategic review of the group. The incoming chief executive officer was mandated 
by the board to conduct a review of the group's operating model and growth strategy, which aligns 
resources internally to achieve sustainable profitable growth by capitalising on the group's 
core strengths.

OUR REVISED STRATEGY
In March 2019 we announced a revised strategy that refocuses the business on providing advice-led 
integrated retirement solutions and holistic wealth management.

Our strategy is based on providing best advice for clients through an integrated approach. 
This requires a transition to a new operating model that will enable the 'one company, 
client-centric' approach through the integration of our different business lines. The new target 
operating model will include:

-  one client-facing team, with divisional experts who are incentivised to deliver value to our 
   clients and grow our top line; 
-  a hub for advice-led product development and enablement to ensure our relevance and to provide 
   world-class advice for the South African context; and 
-  a joint platform for client support services, including fund and investments administration as 
   well as shared services to drive efficiency, automation and innovation in the way that we service 
   our clients. 

We believe that this new way of operating will provide our clients with holistic best-in-class 
advice across a broader spectrum and in doing so will significantly enhance our value proposition. 
It will provide the opportunity to re-establish ourselves as the industry leaders, leverage our 
scale and simplify our processes. 

South Africa as our primary market will remain our core focus, and we will continue to service 
clients across Africa through the advice-led solution platform 'ARRIVE' in close collaboration 
with Mercer. There are no further plans for in-country investments in the rest of Africa and we 
are exiting sub-scale markets such as Uganda and Zambia. 

In line with the revised strategy, we also announced our intention to exit both the short-term 
and life insurance (group risk) businesses. We have built solid and profitable operations in both 
of these businesses which are highly valued in the insurance market. The process to dispose of 
these separate businesses is under way and includes several regulatory approvals. Management aims to 
conclude these transactions by the end of FY2020.

We continue to look for organic as well as inorganic growth opportunities in our core businesses. 
Our decision to adopt a capital-light model is key regarding the capital allocation and return 
hurdles that need to be met for us to pursue potential growth opportunities. With respect to 
potential acquisitions, we continue to explore and assess potential opportunities to acquire a 
similarly focused employee benefit business in support of our revised strategy.

MEASURING SUCCESS
By making these changes we are focusing on our competitive strengths and the segments where we can 
reinforce our commanding position in the industry. We are reorganising ourselves in a way that can 
deliver an integrated consulting and advice-led proposition, enabled by innovative solutions and 
digital engagement platforms. This will ensure that our members receive the best information and 
access to advice from Alexander Forbes throughout their life journey.

The increased focus on an advice-led, client-centric model is designed to achieve better outcomes 
for our clients. Our research indicates that an integrated servicing model not only improves 
efficiencies, which reduces cost, but the outcomes achieved for individual members also improve. 

While the environment is currently not conducive to growth in income, we remain confident that we
will achieve our target of achieving between 8% to 10% compound annual growth rate in operating 
income over the next five years.

The target operating model is designed to deliver more process efficiency through rationalisation 
and structural change within a simplified structure. This is in final design phase with the 
implementation expected to commencein the second quarter of financial year 2020, with a nine-month 
phased roll-out.

Given the nature of the structural change that needs to take place, we anticipate realising the 
intended impact over a three to five-year period. A measure of success of this initiative is the 
expected reduction in our cost-to-income ratio to below 70% over this period. The executive team 
is focused on accelerating the delivery of initiatives to address these structural inefficiencies, 
where possible.

The revised strategy reaffirms our intent to remain capital light. Our ongoing measurement under 
the Prudential Standards as an insurance entity has increased our regulatory capital by 100% over 
the past five years. The decision to exit our insurance businesses and the legal entity restructuring, 
which is in process, will reduce the regulatory capital requirement across the group. 

-  We have agreed with the board to reduce this surplus capital position within prudent capital 
   parameters. 
-  We do not intend to hold excess cash on our balance sheet, as evidenced in the special dividend 
   of 30 cents per share which has been declared in this period. 

Our measure of success over the medium term will be to deliver an improvement in our return on 
equity to above 14%.

FINANCIAL REVIEW
The strategic review of our portfolio of businesses resulted in the decision to exit the insurance 
businesses as well as sub-scale businesses in the rest of Africa. The operations that we intend to 
dispose of are shown as discontinued. The 2018 financial year results have been restated to reflect 
this change. 

We have, however, provided our segmental information in a manner that reflects how the business was 
managed during the year. The segmental presentation incorporates all operations and provides a 
reconciliation to the continuing operations reflected in the income statement. The impact of this 
change is summarised as follows:

                                         Operating income             Profit from operations before
                                      net of direct expenses          non-trading and capital items
Rm                                 2019           %        2018        2019           %        2018
Continuing operations             3 136           4       3 010         678         (19)        833
Discontinued operations             727          14         637         237          55         153
Total group                       3 863           6       3 647         915          (7)        986

Operating income
The growth in operating income from continuing operations of 4% to R3 136 million reflects the 
resilience of the company, with pleasing performance from the following business lines: 

-  investments, up 7% in operating income owing to extended product offerings, including an offshore 
   product and the introduction of alternate asset classes;
-  consulting and retirements, up 6% driven by strong performance from the healthcare consulting
   business; and
-  retail wealth and investments, up 4% owing to new business through improved retention rates. 

Operating expenses
Operating expenses from continuing operations increased 13% to R2 458 million. The increase in 
operating expenses is, in part, due to a number of non-recurring items such as the termination 
penalty on the IT contract and various consulting expenses related to the implementation of the 
previous strategy. These expenses are not expected to reoccur. In addition, the group incurred 
increased technology and regulatory costs as well as a higher number of claims costs for the year 
under review. The cost-to-income ratio for the period of 78.4% has deteriorated from 72.3% in the 
prior year. The increase in costs is an area of concern for the executive team and the new 
strategy incorporates plans to address the inefficiencies structurally.

Non-trading and capital items
Non-trading and capital items from continuing operations increased to R231 million (2018: R159 million), 
owing predominantly to the capitalised software development assets write-off amounting to R150 million. 
The non-trading and capital items also include the ongoing accounting for amortisation of intangible 
assets amounting to R67 million (2018: R80 million) as well as the results of the insurance cell-captive 
facility. The accounting for amortisation has no impact on the cash flows of the group.

Investment income
Investment income earned from the regulatory capital and surplus cash position of the company 
through the year declined by 12% to R192 million due to lower cash balances resulting from the 
share buy-back and dividends paid during the year. In addition, investment income of R21 million 
(2018: loss of R11 million for the year) related to individual policyholder investments is recorded 
in the consolidated income statement due to the fund level taxes and for which an equal tax 
liability is raised. This policyholder income (and related tax cost) is excluded from our normalised 
earnings when assessing the group's own investment income. 

Effective tax rate
The effective tax rate, excluding the policyholder tax, is 43% largely due to the non-deductible 
write-off of capitalised software development assets, unutilised tax losses and disallowed expenses. 

Discontinued operations
Operating profit from discontinued operations before non-trading items increased 55% to R237 million. 
Non-trading items of R149 million, largely related to the write-off of capitalised software 
development assets, reduced the operating profit to R81 million. After finance charges and taxes, 
the profit for the year from discontinued operations was R16 million. The group disposed of its 
Kenyan operations during the second half of the year, realising a profit of R56 million. The full 
results of these businesses are reflected in note 9 of the results.

Headline earnings
Excluding the software development assets write-off and other headline adjustments, headline earnings 
were R545 million, a 3% decline on the prior year. The weighted average number of shares declined 
slightly to 1 237 million (2018: 1 269 million) as a result of the share buy-back programme, which 
was approved by shareholders and has been implemented since the prior reported period. Headline 
earnings per share decreased by 1% to 44.0 cents per share (2018: 44.4 cents per share).

CAPITAL AND CASH MANAGEMENT 
The group's cash flows continue to remain strong with cash generated from continuing operations of 
R821 million. The financial position of the group remains robust and all regulated entities within 
the group comply with current solvency, liquidity and regulatory capital adequacy requirements 
(CAR). As at 31 March 2019 the consolidated regulatory capital requirement of the group was 
R1 839 million, which increased 12% from the prior year (2018: R1 643 million). Using the measures 
and interpretations under the Insurance Act 18 of 2017 and Prudential Standards implemented during 
2018, the group has a surplus capital of R1 128 million (before the proposed dividend distribution
declared at year-end).

Our capital journey over the next 24 months aims to release inefficient capital and reduce the 
surplus capital held. This will include the following:

-  the payment of the proposed special dividend;
-  the sale of the insurance businesses; and
-  restructuring various operations and entities in the group. 

The available surplus cash released will be used to reduce short-term borrowings, invest into core 
businesses and any surplus will be returned to shareholders.

FINAL AND SPECIAL DIVIDEND DECLARATION
A final dividend declaration has been considered by the board, taking into account the group's 
current and projected regulatory position, the available cash in the group as well as the highly 
cash-generative nature of the group.

The board has declared a final gross cash dividend of 12 cents (9.6 cents net of dividend 
withholding tax) per ordinary share for the year ended 31 March 2019, bringing the total dividend 
declared for the year to 30 cents per share. This maintains the dividend cover at our stated policy 
of 1.5 times. The board intends to manage the dividend within its stated target range of 1.5 to 
2.0 times cover. 

In addition, the board has declared a gross special cash dividend of 30 cents per ordinary share, 
thereby distributing the available cash to shareholders and reducing the surplus capital position. 
The group's strong cash performance and its desire to improve capital efficiencies is the basis for 
the board's decision to declare this special dividend. The special dividend is subject to approval 
by the Financial Surveillance Department of the South African Reserve Bank (SARB). A finalisation 
announcement confirming receipt of SARB approval will be released on SENS by no later than 9 July 2019.

Both dividends have been declared from profits. A dividend withholding tax of 20% will be applicable 
to all shareholders who are not exempt. 

The directors have satisfied the solvency and liquidity test as required in terms of section 4(1) of 
the Companies Act 71 of 2008. The issued number of shares at the date of declaration is 1 341 426 963.

The salient dates for the dividend will be as follows:
-  Finalisation date for special dividend: Tuesday, 9 July 2019
-  Last day of trade to receive a dividend: Tuesday, 16 July 2019
-  Shares commence trading ex dividend: Wednesday, 17 July 2019
-  Record date: Friday, 19 July 2019
-  Payment date: Monday, 22 July 2019

Share certificates may not be dematerialised or rematerialised between Wednesday, 17 July 2019 and 
Friday, 19 July 2019, both days inclusive.

OPERATING REVIEW
Our segmental analysis is aligned with the way that we managed the business through the year under 
review. As part of the revised strategy, we will be transitioning to a client-centric operating 
model, which is currently being designed and will be reflected in our interim results for the new 
financial year.

CORPORATE & EMPLOYEE BENEFITS                                    
                                         Operating income             Profit from operations before
                                      net of direct expenses          non-trading and capital items
Rm                                 2019           %        2018        2019           %        2018
Continuing operations             1 288           3       1 254          93         (53)        199
  Consulting and retirements      1 176           6       1 111          93         (53)        199
  Administration only               112         (22)        143           -           -           -
Group risk 
  (discontinued operations)          92          42          65          37          95          19
Corporate & employee benefits     1 380           5       1 319         130         (40)        218

Corporate & employee benefits delivered a 5% growth in operating income to R1 380 million. Profit from 
operations (before non-trading and capital items) at R130 million is down 40%, driven by higher 
operating expenses incurred by consulting and retirements partly off-set by a strong performance 
from group risk.

Consulting and retirements
Our strategy is focused on building a relationship of trust with our clients to deliver best advice 
and solutions, always putting clients first. We have improved our corporate engagement strategies by 
offering new solutions to position our clients for regulatory change. An example is retirement 
benefit counselling, where we offer employees counselling and access to advice on site and proactively 
contact those nearing retirement. The business has also implemented effective default strategies 
and solutions to improve member outcomes. 

This division reported a 6% improvement in operating income, largely due to:
-  healthcare consulting: up 10% - owing to the annualised value of new business from the prior 
   financial year and some significant wins early in the current year. New business also improved 
   owing to the collaboration with our strategic partners; 
-  retirements (umbrella funds): up 6% - Assets under management (AuM) for the umbrella funds 
   increased by 10% to R81.4 billion owing to conversions from administration only clients and an 
   increase in the contribution flows; and
-  consultants and actuaries: up 4% - despite macroeconomic and internal challenges, which 
   impacted on new business prospects.

Costs for consulting and retirements increased 13% to R1 195 million (2018: R1 055 million). 
This increase in operating expenses is driven by higher personnel, IT, compliance and regulatory 
costs, and targeted capacity build-up to strengthen the core.

Administration only
Administration only reflects revenue earned from clients where fees are earned based on administration 
only services. This division is now shown within the corporate & employee benefits segment. 
Approximately 75% of the revenue decline during the period results from administration only clients 
being converted to the umbrella fund within retirements.

Group risk
Gross written premiums increased by 19% year on year to R638 million driven by strong growth in 
new business (with a low churn rate of 3%), with a 42% improvement in operating income to 
R92 million year on year. An industry-wide increase of 22% in disability claims resulted in an 
adverse impact on the business and has necessitated additional reserving. 

The group risk business was able to participate in a reinsurance profit share due to improved 
reinsurers underwriting results. The profit share was the biggest contributor to the increase in 
net operating income in the current year and has off-set the higher claims experience and 
increased reserves. 

INVESTMENTS 
Operating income grew by 7%, amid volatile market performance and significant movement in asset flows, 
mainly due to the execution of several strategic initiatives. The business has focused on extending 
its product offering, which includes private markets and fund-of-hedge funds, not otherwise 
accessible in its investment universe. In addition, clients have access to a distinctive global 
product offering through our strategic partner, Mercer. The extended product offering enhances our 
value proposition to clients. 

The reported total Assets under administration and management (AuA and AuM) were R342 billion at 
31 March 2019, a 4% decrease, impacted by lower-than-expected new business and client losses, 
mainly from the withdrawal of assets from our platform business. Our flagship portfolio, Performer, 
continues to do well with 16% growth in AuM to R124.8 billion at year-end and achieving superior 
returns; thus adding significant value in a tough market.

The assets are segregated as follows:
                                                  31 March 2019                           31 March 2018
Rbn                                   Institutional    Retail     Total   Institutional      Retail       Total
Assets under administration (AuA)              29.7       5.0      34.7            48.2         5.5        53.7
Assets under management (AuM)                 246.4      60.6     307.0           247.3        56.4       303.7
Total AuA and AuM                             276.1      65.6     341.7           295.5        61.9       357.4

A summary of the cash flows for the 12 months to 31 March 2019 is depicted below: 
                                                  31 March 2019                           31 March 2018
Rbn                                   Institutional    Retail     Total   Institutional      Retail       Total
Controllable                                  (11.9)      0.4     (11.5)            7.0        (1.4)        5.6
New business                                    3.3       0.4       3.7             9.7         1.1        10.8
Outflows owing to client losses               (15.2)        -     (15.2)           (2.7)       (2.5)       (5.2)
Uncontrollable                                 (3.5)     (0.8)     (4.3)           (9.0)       (1.7)      (10.7)
Ongoing contributions                          38.6       8.5      47.1            29.7         5.9        35.6
Withdrawals for benefit payments              (42.1)     (9.3)    (51.4)          (38.7)       (7.6)      (46.3)
Withdrawal from platform                      (21.5)        -     (21.5)           (3.5)          -        (3.5)
Net cash flows                                (36.9)     (0.4)    (37.3)           (5.5)       (3.1)       (8.6)

The business reported R37.3 billion in net cash outflows for the year, 58% of which comprised 
withdrawals from the platform business that related to two clients. Outflows owing to client losses 
result from the following: R5.1 billion from clients supported by Alexander Forbes consultants; 
R4.7 billion from clients advised by external consultants; and R5.4 billion from a single client 
linked to the insourced administration. 

For the institutional business, R3.3 billion in new business AuM flowed in during the year with a 
further R1.7 billion assets awaiting transfer pending regulatory approval. Uncontrollable cash 
outflows continue to be negative, influenced by factors prevalent across the retirement fund industry. 

RETAIL 
                                         Operating income             Profit from operations before
                                      net of direct expenses          non-trading and capital items
Rm                                 2019           %        2018        2019           %        2018
Wealth and investments 
  (continuing operations)           891           4         856         383          (2)        391
Retail insurance 
  (discontinued operations)         573          12         510         192          66         116
Retail                            1 464           7       1 366         575          13         507

The retail segment delivered a 7% increase in operating income to R1 464 million, while profit from 
operations increased 13% to R575 million. The increase in profit from operations for retail 
insurance is largely due to improved underwriting results in the short-term insurance business and 
stabilised reserving in AF Life individual insurance.

Wealth and investments
Operating income increased 4% mainly due to a 16% improvement in Financial Planning Consultants' 
(FPCs) new business flows. The improvement in new business flows reflects the effectiveness of our 
member engagement and intervention efforts. 

-  The preservation rate remained constant at 55%, largely owing to a 60% increase in our member 
   engagement despite the weak economic environment. 
-  In addition, the retention rate (the percentage of preserved assets that is retained by 
   Alexander Forbes) improved by 5% to 43% due to the presence and focused effort of the 
   FPC business within the institutional member base. 

In line with our strategic objective of providing best advice and improving the financial well-being 
of our members, we launched Alexander Forbes Retirement Income Solution (AFRIS), which is a unique 
life and legacy solution, in FY2018. AFRIS was developed to allow pension funds to meet their 
obligations under new regulations. It provides a simple and cost-effective solution for trustees 
while alleviating the burden of structuring in-fund solutions within funds of insufficient scale. 
This solution also adds value to members by providing a single set of portfolios that are 
consistently priced at levels similar to that paid by retirement funds. AFRIS' closing assets under 
administration ended the financial year on R2.7 billion, reflecting new business flows of R2.3 billion 
for the year.

Profit from operations decreased by 2% to R383 million owing to higher expenses aimed at driving 
future growth as well as regulatory and compliance costs. In addition, the decision to discontinue 
the provision of retail life policies has resulted in some of those shared costs being absorbed by 
the wealth and investment business.

Retail insurance businesses
Gross written premiums in the short-term insurance business increased by 5% to R1.8 billion for the 
year, with the business continuing to grow owing to enhanced product offerings and good service levels. 

New business increased by 13% in the motor and household portfolio. The loss ratio for the period 
under review improved to 62.2% from 64.0% (with personal lines recording an improvement to 65.8% 
from 68.1% in the prior year) largely attributable to enhanced underwriting interventions. This is 
well below the targeted annual loss ratio of 71%. 

The group made a strategic decision to discontinue the provision of AF Life individual insurance 
policies from 1 July 2018. The existing policies will continue to be serviced but no new policies 
will be written. The operations of the business have been adjusted to reflect the decision, which has 
resulted in a decrease in operating expenses. 

EMERGING MARKETS
                                         Operating income             Profit from operations before
                                      net of direct expenses          non-trading and capital items
Rm                                 2019           %        2018        2019           %        2018
Emerging markets                                    
Namibia                             152          (7)        164          30         (44)         54
Botswana                             92          23          75          27          93          14
Other                                11           -          11          (1)         89          (9)
AFEM head office                      -           -           -         (24)        (14)        (28)
Total                               255           2         250          32           3          31

Emerging markets delivered a 2% increase in operating income to R255 million mainly owing to:
-  a strong performance from the Botswana retirements business. The retirements business accounted 
   for the improved performance in Botswana's operating income, which was driven mainly by client 
   acquisitions and the delivery of new business initiatives; and 
-  largely off-set by poor performance from Namibia. Namibia continues to operate in a recessionary 
   economic environment coupled with increased competitive pressure, both of which have adversely 
   impacted the core retirements and investments businesses respectively. Assets under management 
   have decreased 3% in the twelve months ended 31 March 2019 to R3.6 billion. 

In line with the revised strategy, Alexander Forbes will service its clients across Africa through 
its advice-led solution platform 'ARRIVE' in close collaboration with Mercer. 

CORPORATE COSTS
                                         Operating income             Profit from operations before
                                      net of direct expenses          non-trading and capital items
Rm                                 2019           %        2018        2019           %        2018
Corporate costs                       -           -           -        (221)         44        (153)

Corporate costs include the office of the chief executive officer and chief financial officer, the group 
strategy office, as well as costs associated with the listed holding company, including non-executive 
directors' fees. The corporate costs also include consulting costs and project costs associated with 
the group's implementation of strategy. The significant increase is due to the R50 million termination 
cost relating to the exit of the IT contract and higher consulting costs. 

PROSPECTS
As we embark on this new chapter, we do so in an economic environment that will likely remain 
constrained for the foreseeable future. Our focus for the next year will be on the implementation 
of our integrated target operating model and revised strategy to ensure we become more client-centric, 
simplify our business and deliver improved results. We expect a stable year where profit growth may 
be hampered while we correct some of the previous inefficiencies and invest to grow. We aim to 
conclude the disposal of our insurance businesses and commence a restructuring of the legal entities 
within the group, to ensure efficient allocation of capital within a capital-light business going 
forward. Any surplus capital generated as a result of these actions will be returned to shareholders, 
as appropriate.

The market environment is characterised by a maturing industry with many 'one size fits all' product 
offerings. Our opportunity lies in our innovative advice and solutions, ensuring that our members 
receive the best information and access to advice at various stages through their life journey. 
Our operating model is being reset to ensure that we continue being the best at providing advice 
and that we remain an innovative, forward-thinking and industry-changing company into the future.

Alexander Forbes remains uniquely positioned as an advice-led provider of integrated retirement 
solutions and holistic wealth management and as the largest administrator of retirement funds in 
South Africa. This position is well supported by our loyal client and member base, a solid balance 
sheet with adequate room to grow supported by strong cash-generation capacity and a highly skilled 
employee base. We intend to maximise these attributes to create shareholder value by unlocking the 
potential inherent in our core businesses. 

INVESTIGATION, SUBSEQUENT ACTIONS AND REPORTABLE IRREGULARITY
The AFGH board initiated an investigation into allegations against the former chief executive officer. 
This resulted in the termination of the services of the former chief executive officer and actions to 
remedy all the issues identified during the investigation. PricewaterhouseCoopers Incorporated (PwC) 
reported these matters as a reportable irregularity (including reporting as such to the Prudential 
Authority in accordance with section 252(1)(b) of the Financial Sector Regulation Act 9 of 2017) 
and concluded that they have been dealt with and are no longer continuing. PwC has expressed an 
unmodified opinion on the financial statements which are available for inspection at the company's 
registered office. The resultant legal processes between the former chief executive officer and the 
company remain ongoing.

CHANGE IN DIRECTORATE
Messrs NG Payne and T Dloti were appointed as independent non-executive directors effective 1 May 
and 1 August 2018 respectively. The service of Mr AA Darfoor as chief executive officer was terminated 
on 25 September 2018 and he was replaced by Mr DJ de Villiers on 1 November 2018. Ms N Ford-Hoon 
resigned as the chief financial officer with effect from 14 December 2018 and she was replaced by 
Mr BP Bydawell on 1 April 2019.

The board wishes to thank Ms M Ramplin for her tremendous commitment, dedication and speed of 
execution on some critical items requiring attention while caretaking the chief executive officer role 
during the period of transition in the current year.

CORPORATE GOVERNANCE
The company's application of the principles contained in the King IV Report on Corporate Governance 
for South Africa (King IV) is disclosed in the King IV report available on the company's website. 
No material changes in application have occurred since the publication of that report. Disclosure 
in respect of the current reporting will be available no later than 31 July 2019. 

On behalf of the board of directors



N Nyembezi                      DJ de Villiers 
Non-executive Chair             Chief Executive Officer 

14 June 2019


SUMMARY FINANCIAL STATEMENTS
The Alexander Forbes Group Holdings Limited (the group) summary consolidated financial statements 
for the year ended 31 March 2019 (results) are prepared in accordance with the requirements of the 
JSE Limited (JSE) Listings Requirements for provisional reports, the requirements of International 
Financial Reporting Standards (IFRS) and its interpretations as adopted by the International 
Accounting Standards Board (IASB), the South African Institute of Chartered Accountants' (SAICA) 
Financial Reporting Guides as issued by the Accounting Practices Committee and Financial 
Pronouncements as issued by the Financial Reporting Standards Council, the presentation requirements 
of IAS 34 Interim Financial Reporting and the requirements of the Companies Act as amended applicable 
to summarised financial statements.

The group's results are prepared in accordance with the going concern principle under the historical 
cost basis as modified by the fair value accounting of certain assets and liabilities where required 
or permitted by IFRS. This report is presented in South African rands, which is the presentation 
currency of the group. All amounts are stated in millions of rands (Rm), unless indicated otherwise.

While this report is itself not audited, the consolidated annual financial statements from which the 
summary consolidated annual financial statements below have been derived were audited by 
PricewaterhouseCoopers Inc., who expressed an unmodified opinion thereon. The audit report does 
not necessarily report on all of the information contained in this report. Any forecast financial 
information contained herein has not been reviewed or reported on by the company's external auditor. 

Shareholders are therefore advised that, in order to obtain a full understanding of the nature of 
the auditor's engagement and, more specifically, the nature of the information that has been audited, 
they should obtain a copy of the auditor's report together with the accompanying audited group 
consolidated annual financial statements, both of which are available for inspection at the company's 
registered office. Copies can be downloaded from the company's website following an announcement 
in June 2019 on the JSE's Stock Exchange News Service (SENS).

The accounting policies applied in the preparation of the consolidated financial statements from 
which the results have been derived are consistent with the accounting policies applied in the 
preparation of the group's previous consolidated annual financial statements, except as modified by 
the adoption of IFRS 9 Financial Instruments and IFRS 15 Revenue from Contracts with Customers. 
The group adopted IFRS 9 and IFRS 15 with effect from 1 April 2018. 

The group has, as permitted by both IFRS 9 and IFRS 15, elected not to restate its comparative 
financial statements. Consequently, comparability will not be achieved due to the fact that the 
comparative financial information has been prepared on a different basis. The group did, however, 
align certain disclosures within these results to provide comparable data. The impact of adopting 
IFRS 9 has been applied retrospectively with a cumulative adjustment to the group's opening 
1 April 2018 reserves. 

These summary consolidated financial statements were compiled under the supervision of 
Mr Bruce P Bydawell (chief financial officer), CA(SA), CFA. The board of directors of 
Alexander Forbes Group Holdings Limited take full responsibility for the preparation of this 
report and that the selected financial information has been correctly extracted from the underlying 
audited consolidated annual financial statements.

In terms of the JSE Listings Requirements, the group no longer posts a physical copy of this 
announcement to its shareholders. Investors are referred to the company's website 
http://www.alexanderforbes.co.za/investors. 

The results were made publicly available on 18 June 2019.


SUMMARY CONSOLIDATED INCOME STATEMENT
for the year ended 31 March 2019
                                                                                           Restated
Rm                                                                    Notes        2019        2018 (1)
Continuing operations                  
Fee and commission revenue                                                4       4 058       3 981
Fee and commission expenses                                                        (922)       (971)
Operating income net of direct expenses                                           3 136       3 010
Operating expenses                                                               (2 458)     (2 177)
Profit from operations before non-trading and capital items                         678         833
Non-trading and capital items                                             5        (231)       (159)
Operating profit                                                                    447         674
Investment income                                                         6         213         208
Finance costs                                                             7         (89)        (96)
Reported profit/(loss) arising from accounting for policyholder 
  investments as treasury shares                                         12           8         (24)
Share of net loss of associate (net of income tax)                                   (4)          -
Profit before taxation                                                              575         762
Income tax expense                                                        8        (259)       (260)
Income tax expense relating to group profits                                       (238)       (271)
Income tax (expense)/credit relating to policyholder investment returns             (21)         11
                  
Profit for the year from continuing operations                                      316         502
Discontinued operations                  
Profit/(loss) from discontinued operations (net of tax)                   9          72        (175)
Profit for the year                                                                 388         327
                  
Profit attributable to:                  
Owners of the company                                                               334         240
Non-controlling interest                                                             54          87
                                                                                    388         327
                  
Basic earnings per share (cents)                                         10        27.0        18.9
Diluted earnings per share (cents)                                       10        26.7        18.8
                  
Weighted average number of shares in issue (net of 
  treasury shares) (millions)                                            10       1 237       1 269
                        
1. Restated for the effects of discontinued operations.
                        


SUMMARY CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
for the year ended 31 March 2019
                                                                                           Restated
Rm                                                                                 2019        2018 (1)
Profit for the year                                                                 388         327
                  
Other comprehensive income:                  
Foreign currency translation differences - foreign operations                        44          (9)
Foreign currency translation reserve reclassified to profit or loss on 
  loss of control                                                                   (17)          -
Cash flow hedge                                                                      40         (37)
Other comprehensive income for the year that may be reclassified to 
  profit or loss (2)                                                                 67         (46)
                  
Remeasurement of post-employment benefit obligations                                  -           3
                  
Other comprehensive income that will not be reclassified to profit or loss (2)        -           3
Total comprehensive income for the year                                             455         284
                  
Total comprehensive income attributable to:                  
Owners of the company                                                               394         201
Non-controlling interest                                                             61          83
Total comprehensive income for the year                                             455         284
                        
1. Restated for the effects of discontinued operations. 
2. Net of related taxes.


SUMMARY CONSOLIDATED STATEMENT OF FINANCIAL POSITION
at 31 March 2019
Rm                                                                    Notes        2019        2018
ASSETS                  
Financial assets held under multi-manager investment contracts           13     299 852     296 758
Financial assets of insurance cell-captive facilities                                 -         352
Property and equipment                                                              139         174
Purchased and developed computer software                                           151         400
Goodwill                                                                          2 537       3 038
Intangible assets                                                                   323         390
Investment in associate                                                              24           -
Deferred tax assets                                                                 200         175
Financial assets                                                         14         108         445
Insurance receivables                                                                 -       1 339
Trade and other receivables                                                         419         299
Cash and cash equivalents                                                         5 041       5 794
Assets of disposal group classified as held for sale                      9       3 500          82
Total assets                                                                    312 294     309 246
                  
EQUITY AND LIABILITIES                  
Owners of the company                                                             5 751       6 010
Non-controlling interest                                                            299         287
Total equity                                                                      6 050       6 297
Financial liabilities held under multi-manager investment contracts      12     299 885     296 825
Financial liabilities of insurance cell-captive facilities                            -         352
Borrowings                                                                          719         719
Employee benefits                                                                   154         162
Deferred tax liabilities                                                            113         119
Provisions                                                                          369         304
Finance lease liabilities                                                             -          51
Operating lease liabilities                                                         199         197
Insurance payables                                                                1 689       3 572
Trade and other payables                                                            631         634
Liabilities of disposal group classified as held for sale                 9       2 485          14
Total liabilities                                                               306 244     302 949
Total equity and liabilities                                                    312 294     309 246


SUMMARY CONSOLIDATED STATEMENT OF CASH FLOWS
for the year ended 31 March 2019
                                                                                           Restated
Rm                                                                                 2019        2018 (1)
Cash flows from operating activities                  
Cash generated from operations                                                      821         861
Net interest received                                                               100         135
Net cash flows (paid to)/received from insurance and policyholder contracts        (215)        348
Net cash flows paid to policyholder investment contracts                         (2 121)     (1 982)
Taxation paid                                                                      (383)       (333)
Dividends paid                                                                     (531)       (829)
Dividends paid to non-controlling interest (2)                                      (11)        (14)
Cash flows from operating activities - discontinued operations                      292         184
Net cash outflow from operating activities                                       (2 048)     (1 630)
                  
Cash flows from investing activities                  
Payments for intangible assets                                                        -          (3)
Net cash inflow/(outflow) on financial assets                                       336        (145)
Payments to investment in associate                                                 (23)          -
Payments for capital expenditure incurred on property, 
  equipment and computer software                                                  (113)       (317)
Proceeds from sale of subsidiaries and businesses                                    15           -
Cash flows from investing activities - discontinued operations                       (6)         (4)
Net cash inflow/(outflow) from investing activities                                 209        (469)
                  
Cash flows from financing activities                  
Purchase of shares in terms of share buy-back transaction and 
  share incentive schemes                                                          (151)       (333)
Payments of lease liabilities                                                       (51)         (9)
Net proceeds from sale of treasury shares held by policyholder investments           26          62
Purchase of treasury shares held under policyholder investment contracts            (17)        (47)
Proceeds from disposal of treasury shares held under policyholder 
  investment contracts                                                               43         109
Net cash outflow from financing activities                                         (176)       (280)
                  
Decrease in cash and cash equivalents                                            (2 015)     (2 379)
Cash and cash equivalents at the beginning of the year                           13 702      16 087
Effects of exchange rate changes on cash and cash equivalents                        64          (6)
Cash and cash equivalents at the end of the year                                 11 751      13 702
                  
Analysed as follows:                  
Cash and cash equivalents of continuing operations                                5 041       5 794
Cash held under multi-manager investment contracts                                5 772       7 887
Cash held under insurance cell-captive contracts                                      -           6
Cash and cash equivalents of disposal group classified as held for sale             938          15
                                                                                 11 751      13 702 
                        
1. Restated for the effects of discontinued operations.
2. Previously disclosed under financing activities.


SUMMARY CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 
for the year ended 31 March 2019
                                                                                            Accumu- 
                                                                                              lated                Non-con-
                                                          Share    Treasury       Other      profit/               trolling       Total
Rm                                                      capital      shares    reserves       (loss)      Total    interest      equity
At 1 April 2017                                           6 192        (160)       (336)      1 205       6 901         218       7 119
Total comprehensive income                                    -           -         (41)        242         201          83         284
Profit for the year                                           -           -           -         240         240          87         327
Other comprehensive income                                    -           -         (41)          2         (39)         (4)        (43)
Total transactions with owners of the company                 -        (232)        418      (1 278)     (1 092)        (14)     (1 106)
Shares purchased in terms of share buy-back programme 
  and share incentive schemes (1)                             -        (333)          -           -        (333)          -        (333)
Settlement of share incentive schemes (2)                     -          39         (39)          -           -           -           -
Movement of treasury shares in policyholder assets            -          62           -           -          62           -          62
Dividends paid                                                -           -           -        (829)       (829)        (14)       (843)
Movement in share-based payment reserve                       -           -           8           -           8           -           8
Transfer to retained earnings (3)                             -           -         449        (449)          -           -           -
At 31 March 2018                                          6 192        (392)         41         169       6 010         287       6 297
IFRS 9 transition adjustments (4)                             -           -           -         (36)        (36)         (4)        (40)
Adjusted balance - 1 April 2018                           6 192        (392)         41         133       5 974         283       6 257
                                          
Total comprehensive income                                    -           -          60         334         394          61         455 
Profit for the year                                           -           -           -         334         334          54         388 
Other comprehensive income                                    -           -          60           -          60           7          67 
Total transactions with owners of the company                 -        (105)         19        (531)       (617)        (45)       (662) 
Shares purchased in terms of share buy-back programme (5)     -        (151)          -           -        (151)          -        (151) 
Settlement of share incentive schemes (6)                     -          20         (20)          -           -           -           - 
Movement of treasury shares in policyholder assets            -          26           -           -          26           -          26 
Dividends paid                                                -           -           -        (531)       (531)        (11)       (542) 
Movement in share-based payment reserve                       -           -          39           -          39           -          39 
Other movements in non-controlling interest (7)               -           -           -           -           -         (34)        (34)
At 31 March 2019                                          6 192        (497)        120         (64)      5 751         299       6 050 
                                          
1. The group purchased Alexander Forbes Group Holdings Limited (AFH) shares to the value of 
   R276 million, at an average price of R6.89 per share, in a general buy-back approved by shareholders. 
   In addition, R57 million of AFH shares were purchased in terms of share incentive schemes.
2. Shares amounting to R39 million relating to the 2014 tranches of the conditional share scheme 
   (R26 million) and the forfeitable share scheme (R13 million) were settled in the prior year.
3. The group transferred the redemption reserve amounting to R449 million into accumulated profits. 
   This reserve arose in prior years on the redemption of historic preference shares. The transfer 
   has a nil impact on total equity, however, resulted in a reduction in accumulated profits.
4. Refer to note 2.2.
5. The group purchased AFH shares to the value of R151 million during the year, at an average price 
   of R5.11 per share, in a general buy-back approved by shareholders. In addition shares to the 
   value of R65 million (12.5 million shares) were transferred from treasury shares to the 
   shareholder-approved share incentive schemes.
6. Shares amounting to R4 million relating to the 2015 tranche of the forfeitable share scheme were 
   settled. In addition, R16 million relating to the 2018 retention share scheme was also settled.
7. This amount relates to changes in non-controlling interests following the disposal of the group's 
   Kenyan operations.


SUMMARY CONSOLIDATED GROUP SEGMENTAL INCOME AND PROFIT ANALYSIS
for the year ended 31 March 2019
                                                     Operating income                Profit from operations  
                                                  net of direct expenses        before non-trading and capital items
Rm                                             2019           %        2018        2019           %        2018
Corporate & employee benefits                 1 380           5       1 319         130         (40)        218
Consulting and retirements                    1 176           6       1 111          93         (53)        199
Administration only                             112         (22)        143           -           -           -
Group risk                                       92          42          65          37          95          19
Investments                                     764           7         712         402           1         398
Institutional clients                         2 144           6       2 031         532         (14)        616
                                    
Wealth and investments                          891           4         856         383          (2)        391
Retail insurance                                573          12         510         192          66         116
Retail clients                                1 464           7       1 366         575          13         507
                                    
Emerging markets                                255           2         250          32           3          31
Corporate                                         -           -           -        (221)         44        (153)
Earnings before non-trading items             3 863           6       3 647         918          (8)      1 001
                                    
Accounting for property leases                    -           -           -          (3)        (80)        (15)
Total group                                   3 863           6       3 647         915          (7)        986
                                    
Group risk                                       92          42          65          37          95          19
Retail insurance (short-term and long-term)     573          12         510         192          66         116
Emerging markets                                 62           -          62           8         (56)         18
Discontinued operations                         727          14         637         237          55         153
Total continuing operations                   3 136           4       3 010         678         (19)        833
                                    
Rm                                                                                 2019           %        2018
Profit from operations before non-trading and capital items 
  - continuing operations                                                           678         (19)        833
                                    
Adjusted for:                                    
Accounting for property leases                                                        3                      15
Normalised profits before non-trading items - continuing operations                 681         (20)        848
Non-trading and capital items (excluding professional indemnity 
  insurance cell-captive results and amortisation of PPA 
  intangible assets)                                                               (200)                    (54)
Investment income (excluding policyholder investment income)                        192                     219
Finance costs                                                                       (89)                    (96)
Share of net loss of associate (net of tax)                                          (4)                      -
Normalised profit before tax                                                        580         (37)        917
Normalised income tax expense                                                      (248)                   (304)
Normalised profit after tax                                                         332         (46)        613
Profit from discontinued operations                                                  72                     121
Normalised profit for the year                                                      404         (45)        734
Attributable to non-controlling interest                                            (54)                    (77)
Normalised profit attributable to shareholders                                      350         (47)        657
                                    
Normalised basic earnings per share (cents)                                        28.1         (45)       51.2
Normalised headline earnings per share (cents)                                     45.0         (14)       52.4
Normalised weighted average number of shares in issue (millions)                  1 246                   1 283
                                    
A full reconciliation of the normalised earnings to the statutory income statement may be found in 
the audited group consolidated annual financial statements.

The segmental analysis above reflects the operating structure under which management currently reports.

The group's executive committee examines the performance both from a product and geographic perspective 
and has identified the following reportable segments of the business:

Institutional clients
The corporate & employee benefits division includes consulting, retirements and group risk solutions 
for corporates:

-  consulting and retirements includes actuarial consulting, healthcare actuarial and consulting, 
   fund administration, consulting to standalone retirement funds, fund administration and consulting 
   to umbrella retirement funds and beneficiary funds; 
-  the administration only segment is separately reported from the consulting division in corporate 
   & employee benefits and reflects the revenue earned from clients where we earn fees only based on 
   administration services. This segment was reported separately in the prior year; however, due to 
   the change of chief operating decision-makers, this segment is now reported under institutional; and
-  group risk - group risk and disability insurance through Alexander Forbes Life.

Investments - investment services, including a range of investment portfolios, advice-led solutions 
and alternative investments

Retail clients
Retail clients include the following business units:
-  wealth and investments - the wealth and investments segment of the retail clients business is 
   focused on generating revenue through the offering of financial advice, the administration and 
   management of investments. This segment incorporates Financial Planning Consultants (FPCs), 
   AF Individual Client Administration (AFICA), AF Preservation Fund and the retail assets under 
   management in AF Investments; and 
-  retail insurance - this segment comprises AF Insurance, which provides short-term insurance 
   solutions to individuals and the AF Life individual insurance business.

Emerging markets
Alexander Forbes emerging markets (emerging markets) operates in five countries across Africa - 
Namibia, Botswana, Nigeria, Uganda and Zambia, with a primary offering of corporate & employee 
benefits. Namibia, however, has both an institutional and retail offering much like the South African 
business, while the Nigerian business operates as a consulting and actuarial practice. We note 
that the operations in Kenya have been disposed of in the year (refer to note 9 for further detail). 

Corporate
Corporate costs include costs associated with the corporate office of the group which is responsible 
for certain functions that include strategic direction, capital management, group finance and 
investor relations as well as group projects undertaken as part of the transformation journey.

Normalised segmental results
The group's segmental results are reflected to include the normalised results which is the basis 
upon which management manages the group and reflects the economic substance of the group's performance. 
The adjustments between the IFRS summary consolidated income statement and the normalised results 
are as follows:

Amortisation of intangible assets arising from business combination - Non-trading and capital items 
include the ongoing accounting amortisation of intangible assets amounting to R67 million for the 
year ended 31 March 2019 (2018: R80 million). The capitalisation of intangible assets and the related 
amortisation resulted from the required accounting treatment at the time of the private equity 
acquisition of the group in 2007. The amortisation will continue over the expected useful lives 
established at the time of the transaction. The accounting for amortisation has no impact on the 
cash flows of the group.

Professional indemnity insurance cell-captive results - The profits and losses of the facility are 
a result of the premiums paid, claims experienced and the changes made to the provision for expected 
future claims. The recorded profits and losses of the cell-captive facility should trend to zero 
over the longer term. The annual premiums paid for this insurance is included in the operating 
expenses of each segment. The group is required to consolidate the financial results of the 
cell-captive which are recorded in the non-trading and capital items.

Accounting for property lease - The accounting treatment for long-term leases, particularly at the 
Sandton head office, continues to have a small positive impact on the operating profit growth rate 
while the absolute value is an expense of R3 million for the year ended 31 March 2019 
(2018: R15 million). The impact is isolated and removed from normalised results to afford a better 
comparison and to reflect the true premises' cost over the long term.

Reported profit/(loss) arising from accounting for policyholder investment in treasury shares - 
In terms of IFRS, as presently constituted, any Alexander Forbes shares acquired by underlying 
asset managers (under a discretionary mandate) and held by the group's multi-manager investment 
subsidiary for policyholders (the shares) are required to be accounted for in Alexander Forbes' 
consolidated financial statements as treasury shares. As a result any fair value gains or losses 
made on the shares, which are economically matched to the policyholder liabilities, are recognised 
in the group's income statement.

Investment income and taxation payable on behalf of policyholders - The group's tax expense 
includes both deferred and income taxation payable on behalf of policyholders within the 
AF investments insurance licensed entity. The recognition of the recovery of this tax expense is 
included in the group's investment income. The normalised results exclude the policyholder tax 
expense and the related investment income which directly off-set this tax expense.


SUMMARY NOTES
for the year ended 31 March 2019

1.  BASIS OF PREPARATION
    The Alexander Forbes Group Holdings Limited (the group) summary consolidated financial statements, 
    including the statement of financial position, income statement, statement of other comprehensive 
    income, statement of changes in equity and statement of cash flows, for the year ended 
    31 March 2019 (results) are prepared in accordance with the requirements of the JSE Limited 
    (JSE) Listings Requirements, the requirements of International Financial Reporting Standards 
    (IFRS) and its interpretations as adopted by the International Accounting Standards Board (IASB), 
    the South African Institute of Chartered Accountants' (SAICA) Financial Reporting Guides as 
    issued by the Accounting Practices Committee and Financial Pronouncements as issued by the 
    Financial Reporting Standards Council, the presentation requirements of IAS 34 Interim Financial 
    Reporting and the requirements of the South African Companies Act applicable to summary 
    financial statements. 

    The group's results are prepared in accordance with the going concern principle under the 
    historical cost basis as modified by the fair value accounting of certain assets and liabilities 
    where required or permitted by IFRS. This report is presented in South African rands, which is 
    the presentation currency of the group. All amounts are stated in millions of rands (Rm), 
    unless indicated otherwise.

    The accounting policies applied in the preparation of the consolidated annual financial statements 
    from which the results have been derived are consistent with the accounting policies applied 
    in the preparation of the group's previous audited consolidated annual financial statements, 
    except as modified by the adoption of IFRS 9 Financial Instruments and IFRS 15 Revenue from 
    Contracts with Customers. The group adopted IFRS 9 and IFRS 15 with effect from 1 April 2018.

    The group has, as permitted by both IFRS 9 and IFRS 15, elected not to restate its comparative 
    financial statements. Therefore comparability will not be achieved due to the fact that the 
    comparative financial information has been prepared on a different basis. The impact of adopting 
    IFRS 9 has been applied retrospectively with an adjustment to the group's opening 1 April 2018 
    accumulated profits. For more detail refer to notes 2.1 and 2.2.

    While this report is itself not audited, the consolidated annual financial statements from which 
    the summary consolidated annual financial statements below have been correctly derived were 
    audited by PricewaterhouseCoopers Inc., who expressed an unmodified opinion thereon. The audit 
    report does not necessarily report on all of the information contained in this report. 
    Shareholders are therefore advised that, in order to obtain a full understanding of the nature 
    of the auditor's engagement and, more specifically, the nature of the information that has been 
    audited, they should obtain a copy of the auditor's report together with the accompanying 
    audited consolidated annual financial statements, both of which are available for inspection at 
    the company's registered office. Copies can be downloaded from the company's website following 
    an announcement in June 2019 on the JSE's Securities Exchange News Service (SENS).

    These summary consolidated financial statements were compiled under the supervision of 
    Mr Bruce P Bydawell (chief financial officer), CA(SA), CFA. The board of directors of 
    Alexander Forbes Group Holdings Limited take full responsibility for the preparation of this 
    report and that the selected financial information has been correctly extracted from the 
    underlying audited consolidated annual financial statements.
                  
2.  CHANGES IN SIGNIFICANT ACCOUNTING POLICIES
    This note explains the impact of the adoption of IFRS 9 Financial Instruments and IFRS 15 
    Revenue from Contracts with Customers on the group's financial statements and discloses the new 
    accounting policies that have been applied from 1 April 2018, where they are different to those 
    applied in prior years. The changes in accounting policies are also reflected in the group's 
    consolidated financial statements for the year ending 31 March 2019. The effect of initially 
    applying these standards are mainly attributed to an increase in impairment losses recognised 
    on financial assets as well as reclassification of payments to customers from direct expenses to 
    fee and commission revenue.
                  
    2.1  IFRS 15 Revenue from Contracts with Customers
         IFRS 15 establishes a comprehensive framework for determining whether, how much and when 
         revenue is recognised. It replaced IAS 18 Revenue, IAS 11 Construction Contracts and 
         related interpretations. The group has adopted IFRS 15 using the cumulative effect method 
         (with practical expedients), however with no material financial effect of initially applying 
         this standard recognised at the date of initial application, 1 April 2018. Accordingly, 
         the information presented for 2018 has not been restated - i.e. it is presented, as previously 
         reported, under IAS 18, IAS 11 and related interpretations. 

         The details of the new significant accounting policies and the nature of the changes to 
         previous accounting policies in relation to the group's various goods and services are set 
         out below.

         Under IFRS 15 revenue is recognised when a customer obtains control of the goods or services. 
         Determining the timing of the transfer of control - at a point in time or over time 
         - requires judgement.


         Type of product/service:
         Consulting fees; Administration fees (Consulting and administration)

         Nature, timing of satisfaction of performance obligations, significant payment terms:
         Consulting fees - comprise fees earned in respect of advisory services. Fees derived from 
         consulting services are recognised over time as the customer receives benefits as services 
         are performed. Prior to the adoption of IFRS 15 revenue from consulting services was recognised 
         based on the stage of completion as the related services were rendered. There are no differences 
         between the amounts recognised under IFRS 15 and those that would have been recognised 
         under previous accounting standards. Consulting contracts do not have significant financing 
         arrangements and no discounts are provided to clients.

         Impact of change in accounting policy:
         IFRS 15 did not have a significant impact on the group's results.

         Type of product/service:
         Actuarial consulting fees (Consulting)

         Nature, timing of satisfaction of performance obligations, significant payment terms:
         Actuarial consulting fees - comprise fees earned in respect of actuarial reports and other 
         ad hoc reports prepared for our clients. Actuarial consulting arrangements bear a fixed fee 
         which is only payable on delivery of an actuarial report. Fees derived from actuarial consulting 
         services are recognised at a point in time as the customer receives benefit on delivery of 
         the actuarial report. Prior to the adoption of IFRS 15 revenue from consulting services 
         was recognised based on the stage of completion as the related services were rendered.

         Impact of change in accounting policy:
         IFRS 15 did not have a significant impact on the group's results.

         Type of product/service:
         Insured commission income (Commission)

         Nature, timing of satisfaction of performance obligations, significant payment terms:
         Insured commission income - is derived from brokerage services and consulting services. 
         The revenue relating to brokerage services is recognised on placement of a client. 
         The consulting services portion is treated in the same way as described above under 
         consulting and administration fees. The commission is received upfront and management has 
         concluded, based on history, that it is highly probable that there will not be a significant 
         reversal of revenue. There are no differences between the amounts recognised under IFRS 15 
         and those that would have been recognised under previous accounting standards.

         Impact of change in accounting policy:
         IFRS 15 did not have a significant impact on the group's results.

         Type of product/service:
         Healthcare commission income (Commission)

         Nature, timing of satisfaction of performance obligations, significant payment terms:
         Healthcare commission income - comprises commissions earned in respect of healthcare products. 
         Prior to IFRS 15 the company recognised the income on a monthly basis. The brokerage services 
         contracts are renewable on an annual basis. 

         Under IFRS 15 the company has identified a single performance obligation which is satisfied 
         over time. The company shall continue to recognise and record the commission income on a 
         monthly basis. Consequently, there are no differences between the amounts recognised under 
         IFRS 15 and those that would have been recognised under previous accounting standards.

         Payments made to healthcare clients were classified as direct costs. On the adoption of 
         IFRS 15 these costs are now deducted from the fees generated from those clients, thereby 
         reducing the amount of revenue that would have been recognised. The effect on operating 
         income net of direct expenses is nil.

         Impact of change in accounting policy:
         IFRS 15 did not have a significant impact on the group's results.

         Type of product/service:
         Transition management fees (Asset based)

         Nature, timing of satisfaction of performance obligations, significant payment terms:
         Transition management fees - comprise fees earned for services provided in relation to the 
         transfer of investment assets. Prior to IFRS 15 transition management fees were recognised 
         in income on transfer by reference to the net asset value of the assets transferred.

         Under IFRS 15 the company has identified a single performance obligation which is satisfied 
         at a point in time. The company shall continue to recognise transition management fees in 
         income on transfer of investment assets by reference to the net asset value of the assets 
         transferred.

         Impact of change in accounting policy:
         IFRS 15 did not have a significant impact on the group's results.

         Type of product/service:
         Multi-manager investment fees (Asset based)

         Nature, timing of satisfaction of performance obligations, significant payment terms:
         Multi-manager investment fees - comprise fees earned for multi-manager investment and 
         administration. Under IFRS 15 management has identified one performance obligation, 
         being ongoing investment management and administration services; the reason being that 
         initial administration fees cannot be associated with services provided at inception of 
         the contract. Consequently, initial administration fees will continue to be brought to 
         book upon inception of the investment contract and recognised on a straight-line basis 
         over the expected period of the contract.

         Ongoing investment management and administration services are considered a series of distinct 
         services that are substantially the same and have the same pattern of transfer to the client. 
         These are recognised over time and determined on a daily basis. Consequently, there are no 
         differences between the amounts recognised under IFRS 15 and those that would have been 
         recognised under previous accounting standards.

         Impact of change in accounting policy:
         IFRS 15 did not have a significant impact on the group's results.

    2.2  IFRS 9 Financial Instruments
         IFRS 9 sets out requirements for recognising and measuring financial assets, financial 
         liabilities and some contracts to buy or sell non-financial items. This standard replaces 
         IAS 39 Financial Instruments: Recognition and Measurement.

         The effect of adopting IFRS 9 on the carrying amounts of financial assets at 1 April 2018 
         relates solely to the new impairment requirements, as described further below.

         Loan receivable
         The group has a loan receivable currently carried at R29 million. Under the previous 
         accounting standard (IAS 39) there was no objective evidence that this loan receivable was 
         impaired. IFRS 9 contains a new impairment model which will result in earlier recognition 
         of losses. The likely outcomes for the collection of this receivable are variable, with a 
         greater likelihood that the group will suffer credit losses to the full value of the loan 
         receivable. Consequently, this loan receivable has been provided for in full and against 
         opening accumulated profits.

         Trade receivable
         A subsidiary within the group has a long-outstanding trade receivable amounting to 
         R11 million. Under the previous accounting standard (IAS 39) there was no objective 
         evidence that the counterparty to the trade receivable was unable to pay. IFRS 9 contains 
         a new impairment model which will result in earlier recognition of losses. In applying the 
         new guidance management expects a greater likelihood that the group will suffer credit 
         losses to the full value of the trade receivable. Consequently, this trade receivable has 
         been provided for in full and against opening accumulated profits.

         The following table summarises the impact, net of tax, of transition to IFRS 9 on the 
         opening balance of reserves, accumulated profits and NCI.

         Rm                                                                                    2019
         Opening accumulated profits      
         Recognition of expected credit losses under IFRS 9 (net of related taxes)              (36)
         Impact at 1 April 2018                                                                 (36)
            
         Non-controlling interest      
         Recognition of expected credit losses under IFRS 9 (net of related taxes)               (4)
         Impact at 1 April 2018                                                                  (4)
            
         Financial assets      
         As reported                                                                            108
         IFRS 9 expected credit losses                                                           29
         Amounts without adoption of IFRS 9                                                     137
            
         Trade and other receivables      
         As reported                                                                            419
         IFRS 9 expected credit losses                                                           11
         Amounts without adoption of IFRS 9                                                     430

3.  EXCHANGE RATES            
    Certain transactions of the group occur in foreign currencies. In the current year the most 
    significant foreign currency is the Great British pound (GBP). The GBP transactions and balances 
    have been translated using the exchange rates below. Other less material foreign transactions 
    and balances have been translated to rand using appropriate weighted average rates and closing 
    rates respectively.            
                                                                                   2019        2018
    Weighted average                                          (ZAR:GBP rate)       18.5        17.0
    Closing                                                   (ZAR:GBP rate)       18.8        16.6
                  
    
4.  FEE AND COMMISSION REVENUE
    The group's operations and main revenue streams are those described in the last annual financial 
    statements. The group's revenue is derived from contracts with customers. The nature and effect 
    of initially applying IFRS 15 Revenue from Contracts with Customers on the group's financial 
    statements are disclosed in note 2.1.

    Disaggregation of revenue
                                                             Primary segments                                          
                                     Institutional              Retail             Emerging markets             Total      
    Rm                              2019       2018        2019        2018        2019        2018        2019        2018 
    Secondary segments                                                         
    Consulting and retirements     1 598      1 534           -           -           -           -       1 598       1 534
    Investments                      836        829           -           -           -           -         836         829
    Wealth and investments             -          -       1 282       1 251           -           -       1 282       1 251
    Emerging markets                   -          -           -           -         206         199         206         199
    Administration only              136        168           -           -           -           -         136         168
    Total                          2 570      2 531       1 282       1 251         206         199       4 058       3 981
                                                      
    Revenue by type                                                 
    Consulting and advice fees       267        276         542         511          55          52         864         839 
    Administration fees              705        696         225         224         117         112       1 047       1 032 
    Commission                       296        283           8           8           7           6         311         297 
    Investment management fees     1 302      1 276         507         508          27          29       1 836       1 813 
    Total                          2 570      2 531       1 282       1 251         206         199       4 058       3 981
                                                      
    Revenue by region                                                 
    South Africa                   2 566      2 522       1 228       1 210           -           -       3 794       3 732 
    Namibia                            -          -           -           -         106         116         106         116 
    Botswana                           -          -           -           -          92          76          92          76 
    Jersey and Channel Islands         4          9          54          41           -           -          58          50 
    Other                              -          -           -           -           8           7           8           7 
    Total                          2 570      2 531       1 282       1 251         206         199       4 058       3 981
                                                      
    Timing of revenue recognition                                                 
    Products transferred at a 
      point in time                   27         27          51          46           -           -          78          73
    Services transferred over time 2 543      2 504       1 231       1 205         206         199       3 980       3 908
    Total                          2 570      2 531       1 282       1 251         206         199       4 058       3 981

                                                                                           Restated
    Rm                                                                             2019        2018 (1)
5.  NON-TRADING AND CAPITAL ITEMS            
    Professional indemnity insurance cell-captive result                             36         (25)
    Amortisation of intangible assets arising from business combination             (67)        (80)
    Costs relating to strategic consulting engagement                               (34)        (34)
    Goodwill written off (2)                                                          -           -
    Goodwill written off                                                              -        (317)
    Goodwill written off - reclassified to  discontinued operations                   -         317
    Software written off (3)                                                       (150)        (17)
    Software written off                                                           (290)        (17)
    Software written off - reclassified to discontinued operations                  140           -
    Other (4)                                                                       (16)         (3)
    Total non-trading and capital items                                            (231)       (159)
                  
6.  INVESTMENT INCOME            
    Interest income                                                                 178         210
    Investment and dividend income                                                   14          16
    Foreign exchange losses on intergroup loans                                       -          (7)
    Investment income from general operations                                       192         219
    Investment returns linked to policyholder tax expense                            21         (11)
    Total investment income                                                         213         208
                  
7.  FINANCE COSTS            
    Interest on revolving credit facility                                           (59)        (60)
    Cost of hedging (5)                                                              (7)        (17)
    Other interest                                                                  (23)        (19)
    Total finance costs                                                             (89)        (96)
                  
    1. Restated for the effects of discontinued operations. 
    2. Goodwill allocated to the group risk cash-generating unit (CGU) was fully written off in the 
       prior year. This business has been classified as a discontinued operation.
    3. Following a thorough review of the strategic roadmap and related projects within the 
       IT programme by board, the group has decided to terminate the contract with the primary 
       implementation partner, resulting in a R50 million termination payment as full and final 
       settlement. In addition, the group assessed the recoverability of software in development 
       and concluded that no future economic benefit will flow and consequently software amounting 
       to R290 million was written off (of which R287 million relates to the termination of the 
       IT programme). R140 million of the total relates to the insurance business, classified as a 
       discontinued operation (refer to note 9.2).
    4. Other items comprise mainly of the increase in provisions relating to proposed client settlements.
    5. These costs represent the movement in forward points on a foreign exchange contract relating 
       to the IT programme. This forward exchange contract was closed out during the year.

                                                                                           Restated
    Rm                                                                             2019        2018 (1)
8.  INCOME TAX EXPENSE            
    South African income tax            
    Current tax                                                                    (279)       (288)
    Current year                                                                   (279)       (274)
    Prior year                                                                        -         (14)
    Deferred tax                                                                     67          39
    Current year                                                                     66          34
    Prior year                                                                        1           5
    Foreign income tax            
    Current tax                                                                     (14)        (16)
    Foreign withholding tax                                                          (4)         (6)
    Securities transfer tax                                                          (8)          -
    Income tax expense relating to corporate profits                               (238)       (271)
                  
    Income tax (expense)/credit on policyholder investment returns                  (21)         11
    Current tax - current year                                                       (7)        (44)
    Deferred tax - current year                                                     (14)         55
    Income tax expense                                                             (259)      (260)
                  
    1. Restated for the effects of discontinued operations.             

9.  DISCONTINUED OPERATIONS                  
    In March 2019, the group announced a revised strategy that resulted in the decision to exit the 
    insurance businesses as well as sub-scale African operations. This is in line with the decision 
    to refocus the business providing advice-led integrated retirement solutions and holistic 
    wealth management. 

    Consequently, the insurance operations of the group (both short-term insurance and group risk) 
    as well as sub-scale African operations have been classified as discontinued operations during 
    the current period. The assets and liabilities of these operations are presented as assets and 
    liabilities of disposal group classified as held for sale at the date of discontinuance. 
    The results of operations of the discontinued entities are reported separately in the income 
    statement with the prior year also being restated to take this into effect.

    In addition, the group's Kenyan business unit which was classified as a discontinued operation 
    in prior years has been disposed of, resulting in a profit of R56 million (see note 9.3).

    9.1  Net profit of business units discontinued up to effective date of disposal                  
         The following represents the trading profit/(loss) in respect of the discontinued operations. 
         Prior-year figures have been restated accordingly.

         Rm                                                           Notes        2019        2018
         Fee and commission revenue                                                  79         194 
         Insurance revenue                                                        2 716       2 505 
         Interest revenue - effective interest method                                53          43 
         Less: Fee and commission revenue from previously 
           discontinued operations                                                    -         (81)
         Total revenue (1)                                                        2 848       2 661
         Fee and commission expenses                                               (103)        (99) 
         Insurance claims, commissions and withdrawals                           (1 859)     (1 774) 
         Net expenses from reinsurance contracts                                   (159)       (151) 
         Operating income net of direct expenses (1)                                727         637
         Operating expenses                                                        (497)       (549)
         Less: Operating expenses from previously discontinued operations             7          65
         Profit from operations before non-trading and capital items                237         153
         Add: (Loss)/profit from previously discontinued operations                  (7)         16
         Non-trading and capital items                                  9.2        (149)       (310)
         Operating profit/(loss)                                                     81        (141)
         Investment income                                                           18          17
         Finance costs                                                               (2)         (1)
         Share of net profit of associate                                             -           1
         Profit/(loss) before tax                                                    97        (124)
         Income tax expense                                                         (81)        (51)
         Profit/(loss) for the year from discontinued operations                     16        (175)
         Profit on disposal of subsidiary and associate                 9.3          56           -
         Total profit/(loss) from discontinued operations                            72        (175)
                        
         Profit attributable to:                  
         Owners of the company                                                       67        (183)
         Non-controlling interest                                                     5           8
                                                                                     72        (175)
                        
    9.2  Non-trading and capital items                  
         Software written off                                                      (140)          - 
         Goodwill relating to group risk written off                                  -        (317) 
         Costs related to proposed client settlement 
           - Enhanced Transfer Values (2)                                          (122)          - 
         Reimbursement related to historical client settlement 
           - Enhanced Transfer Values (2)                                           122           - 
         Other                                                                       (9)          7 
                                                                                   (149)       (310) 
                        
         1. Excluding previously discontinued operations relating to the group's Kenyan and 
            international operations. The Kenyan business unit was disposed of in the current year.
         2. In the prior year we referred to a specific matter which was being reviewed by a foreign 
            regulator in respect of a legacy subsidiary business that had been disposed of in a 
            prior year inclusive of certain warrantees. The matter has now reached a quantifiable 
            stage and management has accordingly raised a provision for this claim. The group is 
            adequately insured for claims as a result of such errors and omissions. In addition, 
            management has obtained confirmation from the insurance underwriters indicating that the 
            event is covered in terms of the policy, consequently it has become virtually certain 
            that an inflow of economic benefits will arise and, as a result, the insurance asset and 
            related income are recognised in these financial statements. Accordingly, there is a 
            nil impact to the group's income statement.

         Rm                                                                        2019        2018
    9.3  Disposal of subsidiary and associate                  
         Carrying value of net assets sold                                          (70)          -
         Non-controlling interest                                                    34           -
         Foreign currency translation reserve of disposed entities                   21           -
         Carrying value disposed of                                                 (15)          -
         Proceeds on disposal                                                        74           -
         Capital gains tax                                                           (3)          -
         Profit on disposal of subsidiary                                            56           -
                        
         Net proceeds on disposal                                                    71           -
         Less: Proceeds receivable (1)                                              (41)          -
         Net consideration received in cash                                          30           -
         Cash and cash equivalents disposed of                                      (15)          -
         Net cash inflow                                                             15           -
                        
    9.4  Assets and liabilities of disposal group classified as held for sale                  
         Assets of insurance cell-captives                                          555           -
         Long-term assets                                                            15          25
         Goodwill                                                                   501           -
         Deferred tax asset                                                           5           1
         Insurance receivables                                                    1 464           -
         Trade and other receivables                                                 22          41
         Cash and cash equivalents                                                  938          15
         Total assets                                                             3 500          82
                        
         Liabilities of insurance cell-captives                                     555           -
         Insurance payables                                                       1 772           -
         Deferred tax liability                                                       1           2
         Provisions - non-current                                                    20           1
         Taxation payables                                                           21           -
         Trade and other payables                                                   116          11
         Total liabilities                                                        2 485          14
                        
         Total equity                                                             1 015          68
                        
         1. Proceeds receivable relate to amounts held in escrow to be released when the tax 
            assessment for the entity is released by applicable revenue authorities.

10. EARNINGS PER SHARE            
    10.1  Basic earnings per ordinary share            
          Basic earnings per share is calculated by dividing the profit for the year attributable to 
          equity holders by the weighted average number of ordinary shares in issue during the year.
                  
    10.2  Headline earnings per ordinary share            
          Headline earnings per share is calculated by excluding applicable non-trading and capital 
          gains and losses from the profit attributable to ordinary shareholders and dividing the 
          resultant headline earnings by the weighted average number of ordinary shares in issue 
          during the year. Headline earnings is defined in Circular 4/2018 issued by the South African 
          Institute of Chartered Accountants.             
                  
    10.3  Diluted earnings per ordinary share            
          Diluted earnings per ordinary share is calculated by adjusting the profit attributable to 
          equity holders for any changes in income or expense that would result from the conversion 
          of dilutive potential ordinary shares and dividing the result by the weighted average 
          number of ordinary shares increased by the weighted average number of additional ordinary 
          shares that would have been outstanding, assuming the conversion of all dilutive potential 
          shares.             
                  
    10.4  Normalised earnings per share            
          Normalised earnings per share is calculated by dividing the normalised profit for the year 
          attributable to owners of the company per the group segmental income and profit analysis 
          by the weighted average number of shares in issue, adjusted for shares held by policyholders 
          classified as treasury shares.            
                  
                                                                                   2019        2018
    10.5  Number of shares (million)            
          Weighted average number of shares                                       1 341       1 341
          Weighted average shares held by policyholders classified 
            as treasury shares                                                       (9)        (14)
          Weighted average treasury shares                                          (95)        (58)
          Weighted average number of shares in issue (net of treasury shares)     1 237       1 269
          Dilutive shares                                                            14           6
          Diluted weighted average number of shares                               1 251       1 275
                  
          Actual number of shares in issue                                        1 341       1 341
          Actual treasury shares                                                   (118)        (95)
          Actual shares in issue net of treasury shares                           1 223       1 246
                  
          Normalised number of shares            
          Weighted average number of shares in issue                              1 237       1 269
          Shares held by policyholders classified as treasury shares                  9          14
          Normalised number of shares in issue                                    1 246       1 283
   
          Rm                                                                       2019        2018
    10.6  Calculation of basic and headline earnings from total operations                  
          Profit attributable to owners of the company                              334         240
          Adjusting items (net of tax and non-controlling interest):                  
          Profit on disposal of subsidiary - discontinued operations                (50)          -
          Software written off - continuing operations                              135          15
          Software written off - discontinued operations                            126           -
          Goodwill written off - discontinued operations                              -         317
          Other capital items                                                         -          (9)
          Headline earnings for the year                                            545         563
                        
          Earnings per share from total operations (1)                  
          Basic earnings per share                                   (cents)       27.0        18.9
          Headline earnings per share                                (cents)       44.0        44.4
          Diluted basic earnings per share                           (cents)       26.7        18.8
          Diluted headline earnings per share                        (cents)       43.5        44.2
                        
          The group has an approved share scheme for employees that may result
          in dilution on both earnings per share and headline earnings per 
          share at the future date of vesting. The dilutive effect is 
          conditional on employee retention and performance during the year 
          for each award. The above dilutive effect is calculated based on 
          the performance of the company for the current year in relation 
          to the performance criteria.

          In addition, the company may issue shares to the empowerment 
          shareholder in future in terms of the circular issued to 
          shareholders on 2 December 2016. These shares have an immaterial 
          anti-dilutive impact and are accordingly not included in the 
          diluted number of shares above.                  
                        
    10.7  Calculation of normalised earnings from total operations                   
          Normalised profit for the year from continuing operations per 
            group segmental income and profit analysis (2)                          332         613
          Adjusting items (net of tax and non-controlling interest):                  
          Profit from discontinued operations (2)                                    72         121
          Attributable to non-controlling interests                                 (54)        (77)
          Normalised profit attributable to owners of the company                   350         657
                        
          Adjusting items (net of tax and non-controlling interest):                  
          Profit on disposal of subsidiary - discontinued operations                (50)          -
          Software written off - continuing operations                              135          15
          Software written off - discontinued operations                            126           -
          Normalised headline earnings from total operations from 
            total operations                                                        561         672
                        
          Normalised basic earnings per share (1)                    (cents)       28.1        51.2
          Normalised headline earnings per share (1)                 (cents)       45.0        52.4
                        
          1. Amounts computed using unrounded numbers.
          2. Restated for the effects of discontinued operations.                  

          Rm                                                                       2019        2018
    10.8  Calculation of basic and headline earnings from 
            continuing operations (1)                  
          Profit after tax from continuing operations                               316         502
          Less: Profit attributable to non-controlling interests                    (49)        (79)
          Profit attributable to owners of the company                              267         423
          Adjusting items (net of tax and non-controlling interest):                  
          - Software written-off                                                    135          15
          Headline earnings from continuing operations                              402         438
                        
          Basic earnings per share from continuing operations (2)    (cents)       21.6        33.3
          Headline earnings per share from continuing operations (2) (cents)       32.5        34.5
          Diluted basic earnings per share from continuing 
            operations (2)                                           (cents)       21.3        33.2
          Diluted headline earnings per share from continuing 
            operations (2)                                           (cents)       32.1        34.4
                        
    10.9  Calculation of basic and headline earnings from 
            discontinued operations (1)                  
          Profit/(loss) after tax from discontinued operations                       72        (175)
          Less: Profit attributable to non-controlling interests                     (5)         (8)
          Profit/(loss) from discontinued operations attributable to 
            owners of the company                                                    67        (183)
          Adjusting items (net of tax and non-controlling interest):                  
          Profit on disposal of subsidiary                                          (50)          - 
          Software written off                                                      126           - 
          Goodwill written off                                                        -         317 
          Other capital items                                                         -          (9) 
          Headline earnings from discontinued operations                            143         125 
                        
          Basic earnings/(loss) per share from discontinued 
            operations (2)                                           (cents)        5.4       (14.4)
          Headline earnings per share from discontinued 
            operations (2)                                           (cents)       11.5         9.9
          Diluted basic earnings/(loss) per share from discontinued 
            operations (2)                                           (cents)        5.4       (14.4)
          Diluted headline earnings per share from discontinued 
            operations (2)                                           (cents)       11.4         9.8
                        
11. OPERATING LEASE COMMITMENTS                  
    Due within one year                                                             195         184
    Due between one and five years                                                  610         755
    Due after five years                                                            339         354
    Total operating lease commitments                                             1 144       1 293
                        
    1. Restated for the effects of discontinued operations.
    2. Amounts computed using unrounded numbers.                  

12. FINANCIAL ASSETS AND LIABILITIES HELD UNDER MULTI-MANAGER INVESTMENT CONTRACTS            
    The policyholder assets held by the group's multi-manager investment subsidiary, AF Investments 
    Limited, in South Africa and Namibia are recognised on the balance sheet in terms of IFRS. 
    These assets are directly matched by linked obligations to policyholders. 

    As a result of the group being listed, the investments by underlying asset managers in the 
    Alexander Forbes Group Holdings listed shares are recognised as treasury shares and all fair 
    value adjustments recognised on these treasury shares are reversed, while the corresponding 
    fair value adjustments on the financial liability continue to be recognised in the income 
    statement. The resultant profit for the year of R8 million (2018: R24 million loss) has been 
    disclosed separately on the face of the income statement. This treatment also impacts the 
    number of shares in issue, the impact of which is disclosed in note 10.

    Below is a reconciliation of the assets held under multi-manager investment contracts with the 
    linked liabilities under such contracts:            
                  
    Rm                                                                             2019        2018
    Total financial assets held under multi-manager investment contracts 
      (per statement of financial position)                                     299 852     296 758
    Reversal of adjustments made under IFRS:            
    Alexander Forbes shares held as policyholder assets and reclassified in 
      the group statement of financial position as treasury shares                   47          73
    Financial effects of accounting for policyholder investments as 
      treasury shares - prior year                                                   (6)        (30)
    Financial effects of accounting for policyholder investments as 
      treasury shares - current year                                                 (8)         24
    Total financial liabilities held for policyholders under multi-manager 
      investment contracts                                                      299 885     296 825
                  
13. FINANCIAL ASSETS            
    Non-current financial assets                                                     49          90
    Current financial assets                                                         59         355
    Total financial assets                                                          108         445
                  
    Financial assets classified as available for sale                                 -          14
    Financial assets at fair value through profit and loss (1)                       59         264
    Financial assets at amortised cost                                               36          85
    Financial assets at fair value through other comprehensive income - designated   13          82
    Total financial assets                                                          108         445

14. FINANCIAL RISK MANAGEMENT AND FINANCIAL INSTRUMENTS
    14.1  Financial risk factors
          The group's activities expose it to a variety of financial risks: market risk (including 
          currency risk, fair value interest rate risk, cash flow interest rate risk and price risk), 
          credit risk and liquidity risk. 

          The summary consolidated financial statements do not include all financial risk management 
          information and disclosures required in the annual financial statements and this disclosure 
          should be read in conjunction with the group's annual financial statements as at 31 March 2019.

          There have been no material changes in the risk management or in any risk management 
          policies since the year-end except as amended by IFRS 9 Financial Instruments. Refer to 
          note 2.2.
      
    14.2  Liquidity risk
          Compared to the 31 March 2018 year-end, there was no material change in the contractual 
          undiscounted cash outflows for financial liabilities. 
      
          1. The decline in financial assets designated as fair value through profit or loss is due 
             to the group's investment in unit trusts which are readily convertible to known amounts 
             of cash and are subject to an insignificant risk of changes in value, thereby qualifying 
             to be classified as cash and cash equivalents.

    14.3  Fair value hierarchy                        
          The group classifies fair value measurements using a fair value hierarchy that reflects the 
          significance of the inputs used in making the measurements. The fair value hierarchy has 
          the following levels:
          - Level 1: Quoted prices in active markets for identical assets or liabilities.
          - Level 2: Inputs other than quoted prices that are observable for the asset or liability, 
                     either directly or indirectly.
          - Level 3: Inputs for valuation that are not based on observable market data (that is, 
                     inputs are unobservable).

          The table below analyses financial instruments carried at fair value, by valuation method.
                              
          Rm                                                        Level 1     Level 2     Level 3       Total
          2019                        
          Financial assets measured at fair value                        
          Financial assets held under multi-manager 
            investment contracts                                    180 190     112 475       7 187     299 852
          General operations                                              -         701          13         714
          Total financial assets measured at fair value             180 190     113 176       7 200     300 566
                              
          Financial liabilities designated at fair value                        
          Financial liabilities held under multi-manager 
            investment contracts                                          -     292 841       7 044     299 885
          Total financial liabilities designated at fair value            -     292 841       7 044     299 885
                              
          Rm                        
          2018                        
          Financial assets measured at fair value                        
          Financial assets held under multi-manager 
            investment contracts                                    176 993     107 014       4 864     288 871 
          Financial assets of insurance cell-captive facilities         178         168           -         346 
          General operations                                              -         346          14         360 
          Total financial assets measured at fair value             177 171     107 528       4 878     289 577 
                              
          Cash held under multi-manager investment contracts              -       7 887           -       7 887
          Cash held under insurance cell-captive contracts                -           6           -           6
                                                                          -       7 893           -       7 893
                              
          Financial liabilities designated at fair value                        
          Financial liabilities held under multi-manager 
            investment contracts                                          -     291 937       4 888     296 825
          Financial liabilities of insurance cell-captive facilities      -         352           -         352
          Total financial liabilities designated at fair value            -     292 289       4 888     297 177

          Transfers between Levels 1 and 2            
          Movements in financial assets associated with multi-manager investment contracts and 
          insurance cell-captive facilities are directed by clients. These movements are a result 
          of investments and withdrawals made. There were no transfers between Levels 1 and 2 during 
          the year which were as a result of a change in valuation methodology.             
                  
          Level 3 reconciliation            
          Level 3 financial assets and liabilities comprise mainly policyholder and cell-owner assets 
          and liabilities. Financial assets and financial liabilities in this level are insignificant 
          in relation to total financial assets and financial liabilities respectively. In addition, 
          the movements in Level 3 financial assets are directly linked to the movements in the 
          linked investment liability. Any fair value gains and losses resulting from policyholder 
          or cell-owner financial assets and financial liabilities have no impact on profit or loss. 
          There was no change in the valuation methodology of Level 3 assets during the year under review.

          Sensitivity analysis for Level 3 financial assets            
          The following table presents significant inputs to show the sensitivity of Level 3 
          measurements and assumptions used to determine the fair value of the financial assets:
                        
           Instrument                              Valuation technique                  Significant inputs
           Suspended listed equities               Exchange trade price                 Last exchange traded price
           Community property company assets       Discounted cash flow model           Capitalisation rates and discounts rates
           Infrastructure and development assets   Equity                               Equity
                                                   Distribution discount model, cost,   Interest rates and exchange traded prices
                                                   mark to market, price earnings        
                                                   multiple and liquidation value       
                                                   Debt                                 Debt
                                                   Discounted cash flow model           Interest rates fixed and floating
                        
          The group's overall profit or loss is not sensitive to the inputs of the models applied to 
          derive fair value.            
                        
    14.4  Valuation methods and assumptions for valuation techniques             
          There were no changes in the valuation methods and assumptions for valuation techniques 
          since 31 March 2018. A detailed description of the valuation methods and assumptions for 
          valuation techniques is available in our annual financial statements for the year ended 
          31 March 2019.             
                        
    14.5  Fair value of financial assets and financial liabilities measured at amortised cost            
          The fair value of the following financial assets and liabilities measured at amortised cost 
          approximate their carrying amount:            
          - Trade and other receivables            
          - Cash and cash equivalents             
          - Trade and other payables            
          - Insurance payables            
          - Borrowings            

15. RESTATEMENT OF COMPARATIVE INFORMATION                        
    As part of the ongoing financial statements enhancement process and in line with guidance 
    published by the JSE proactive monitoring panel, management has identified two classification 
    errors on the 2018 statement of cash flows that require restatement. The first relates to dividends 
    paid to non-controlling interest (NCI) which were previously classified under cash flows from 
    financing activities while dividends to shareholders were classified under cash flows from operating 
    activities. In line with the JSE's recommendation, management has now reclassified dividends paid 
    to NCI out of cash flows from financing activities into cash flows from operating activities. 
    In addition, the group previously reflected cash transactions relating to treasury shares 
    (held under policyholder investments) under cash flows from operating activities. Management has 
    now reclassified those cash transactions relating to treasury shares (held under policyholder 
    investments) out of cash flows from operating activities into cash flows from financing activities.
                              
    Group statement of cash flows
    for the year ended 31 March 2018                        
                                                                   Restated                            As reported
    Rm                                                                 2018  Adjustment  Discontinued         2018 
    Cash flows from operating activities                        
    Cash generated from operations                                      861           -          (152)       1 013 
    Net interest received                                               135           -           (16)         151 
    Taxation paid                                                      (333)          -             -         (333)
    Dividends paid to equity holders                                   (829)          -             -         (829)
    Net cash flow received from insurance and policyholder contracts    348           -             -          348 
    Net cash flows paid to policyholder investment contracts         (1 982)        (62)            -       (1 920)
    Payments made to non-controlling interests                          (14)        (14)            -            - 
    Cash flows from operating activities - discontinued operations      184           -           168           16 
    Net cash outflow from operating activities                       (1 630)        (76)            -       (1 554)
                              
    Cash flows from investing activities                         
    Acquisition of intangible asset                                      (3)          -             -           (3)
    Net cash outflow on financial assets                               (145)          -             -         (145)
    Payments for capital expenditure net of proceeds on disposal       (317)          -             4         (321)
    Cash flows from investing activities - discontinued operations       (4)          -            (4)           - 
    Net cash outflow from investing activities                         (469)          -             -         (469)
 
    Cash flows from financing activities                         
    Payments of lease liabilities                                        (9)          -             -           (9)
    Purchase of shares in terms of share buy-back transaction          (276)          -             -         (276)
    Purchase of shares in terms of share incentive schemes              (57)          -             -          (57)
    Net proceeds from sale of treasury shares held by 
      policyholder investments                                           62          62             -            - 
    Purchase of treasury shares held under policyholder investments     (47)        (47)            -            - 
    Disposal of treasury shares held by policyholder investments        109         109             -            - 
    Dividends paid to non-controlling interests                           -          14             -          (14)
    Net cash outflow from financing activities                         (280)         76             -         (356)
                              
    Decrease in cash and cash equivalents                            (2 379)          -             -       (2 379)
    Cash and cash equivalents at the beginning of the year           16 087           -             -       16 087 
    Foreign subsidiaries exchange differences                            (6)          -             -           (6)
    Cash and cash equivalents at the end of the year                 13 702           -             -       13 702 
                              
    Analysed as follows:                         
    Cash and cash equivalents of continuing operations                5 794           -             -        5 794 
    Cash held under multi-manager investment contracts                7 887           -             -        7 887 
    Cash held in insurance cell-captive facilities                        6           -             -            6 
    Cash and cash equivalents of discontinued operations                 15           -             -           15 
                                                                     13 702           -             -       13 702

16. EVENTS OCCURRING AFTER REPORTING PERIOD
    There are no events subsequent to the year-end which require reporting.


Independent directors
N Nyembezi (Chairman), MD Collier, RM Head, M Ramplin, NG Payne, BJ Memela-Khambula, T Dloti

Non-executive directors
DJ Anderson, WS O'Regan, B Radebe

Executive directors
DJ de Villiers (chief executive officer)
BP Bydawell (chief financial officer) (appointed effective 1 April 2019)

Executive: governance, legal and compliance (company secretary)
CH Wessels

Investor relations
Z Amra

Registered office
Alexander Forbes, 115 West Street, Sandown, 2196

Transfer secretaries
Computershare Investor Services Proprietary Limited
Rosebank Towers, 15 Biermann Avenue, Rosebank, 2196
PO Box 61051, Marshalltown, 2107

Sponsor
Rand Merchant Bank (A division of FirstRand Bank Limited)
1 Merchant Place, corner of Fredman Drive and Rivonia Road, Sandton, 2196

Website
http://www.alexanderforbes.co.za

Date of issue: 18 June 2019



Date: 18/06/2019 08:00:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). 
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